Friends of Dorothee Scarf Green

SHOWROOM will exchange or refund any full-price, unworn, unaltered, unwashed merchandise within 14 days of the received shipment date. Please note that a return handling fee of $5 will be deducted from your refund. This fee helps cover the costs associated with restocking returned items, inspecting them for damage, and updating inventory records.

The purchased item(s) must be shipped back in a secure package to SHOWROOM within 14 days. 

All item(s) must be unwashed, unaltered, have their original tags, and the SHOWROOM "Do Not Remove Tag".

Merchandise shipped back past the 14-day window will NOT be accepted for refund or exchange.

We reserve the right to refuse any returned items if the return does not meet our policy guidelines.  In this case, the purchase may not be accepted and will be returned to the customer.

Items purchased during promotional sales offering 25% off or greater and all markdown items are considered final sale and are not eligible for returns or exchanges. We recommend double-checking your order before completing your purchase.

Items that are final sale will have FINAL SALE in the item description and on the packing slip included in the shipment.

All underwear is FINAL SALE.

Please try on all swimwear over underwear for sanitary reasons. All returned merchandise must be in "as-received" condition with all tags in place. If items are soiled, damaged, worn, used, or in other than as-received condition, they will be returned to the customer.

We currently offer free ground shipping on purchases of $250 or more (before tax) in the US only.

For orders under $250, we offer 3-5 business day standard shipping at $10, and 1-2 business shipping at $25. We regret that we are unable to refund shipping fees should any items be returned.

Orders placed before 2 pm EST Monday through Friday will be processed and shipped the same day, except for major holidays.

Orders placed after 2 pm EST will be processed and shipped the following business day.

Orders placed on Saturday and Sunday will be processed and shipped the following Monday.

Shipments are pending due to product availability and credit verification.

Please fill out all shipping information carefully - if the information is entered incorrectly, it could cause delays in shipping.

Please note that we no longer offer 'Try Before You Buy' as an option for online orders; it is only available in-store.

If you would like to ship an item directly to someone as a gift please email hello@shopshowroom.com including your order number and we can remove the price from the packing slip and write a personalized note from you.

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